SHIPPING INFORMATION
Once your order has been shipped, you will receive an email with your shipment's tracking information, allowing you to keep tabs on your delivery progress.
DELIVERY TIMES
Please find the estimated delivery times (once the parcel has been handed to DHL or DPD):
Lithuania, Latvia, Estonia: 1-2 business days
Europe and European Union: 2-5 business days
Rest of the World: 2-6 business days
SHIPPING COST
We offer free shipping for the following countries:
European Union countries, USA, Canada, Switzerland, New Zealand, Norway, Japan, South Korea and Australia.
Rest of the world: 25 EUR shipping fee.
Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise. Whereas all shipments destined for countries outside the European Union, as required by Customs regulation, are accompanied by an invoice stating the value of the merchandise.
DUTIES AND TAXES
We ship to the United States, European Union, Norway, Canada, Switzerland, Japan, South Korea, Australia, and New Zealand, with duties and taxes included in the final price at check out, and your order will be shipped DDP (Delivery Duty Paid). Upon delivery, you will not be required to pay any additional fees. The customer outside these countries will be responsible for paying any import duties, clearance fees, or other fees assessed during the transport of your order. DOLITA has no control over these charges, and we cannot tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country. The customer is responsible for ensuring that all information and documentation needed by customs in the buyer's country are correctly provided and in the correct form. You can familiarize yourself with the procedure for calculating customs duties here: https://taxation-customs.ec.europa.eu/customs-4/calculation-customs-duties_en?etrans=lt or at your country customs website.
PRICES AND CURRENCIES
Prices are shown, and final invoices will be in Euro (EUR) for all the shipping countries.
NON-RECEIVED ITEMS
If the package is not successfully delivered to the Client address due to lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations), as per DOLITA commercial agreement, the package may risk being sent back to DOLITA at the Client's expenses including any import fees that may be assessed upon re-entry to Lithuania. These fees will be deducted from eventual reimbursement. We will contact you to inform you when we receive the package.